Bring drifting clients back through the door.
Every salon quietly loses regulars who simply stop rebooking. RunChair watches for the signs, drafts a personal, on-brand message at the right moment, and — with your approval — sends it. The goal is a full book without you running a marketing campaign on the side.
- Spots clients slipping away early
- Drafts personal, on-brand follow-ups
- You approve before anything sends
- Tracks who came back
Built AI-native — Iris runs the chair, not just the calendar.
Quietly working in the background.
- 1
It notices the drift
RunChair tracks visit rhythms and flags regulars who are overdue — the ones you'd never get around to chasing by hand.
- 2
It drafts the nudge
A warm, personal message in your salon's voice is prepared for each client, timed to when they're most likely to rebook.
- 3
You approve, it sends
Review the drafts, tweak anything, and approve. RunChair sends them and tracks who booked back in.
Retention without the guilt or the grind.
Catch clients before they're gone
A gentle, timely nudge brings a lapsing regular back far more often than waiting and hoping they return on their own.
On-brand, never spammy
Messages sound like you, not a mass marketing blast — because they're personal to each client's history.
You stay in charge
Nothing goes out without your approval. You decide the tone, the timing and who's worth reaching out to.
No borrowed logos — just what we can stand behind
- Built in New ZealandOperated by Think and Form Ltd, Auckland
- Privacy Act 2020 & APPsBuilt to NZ & Australian privacy law
- Secure payments by StripeCard numbers never touch our servers
- Encrypted & isolatedTLS in transit, per-salon data isolation
- Your data, exportableExport any time · no lock-in · never sold
Pairs well with
Keep the chairs full of clients who stay.
Founding salons help us tune the win-back voice and lock in founding pricing for life.
50% off your first 12 months. Guided setup with a real person.