A front desk that never misses a call.
Iris is RunChair's AI receptionist — and she answers the actual phone. When a client rings, Iris picks up in a natural, real-time voice, takes the booking, answers questions and reschedules. After hours, on weekends or while your hands are full, the phone still gets answered — and anything sensitive or unusual goes straight to you.
- Answers real phone calls in a natural, spoken voice
- Books, reschedules and cancels in plain language
- Works across phone and text, around the clock
- Escalates anything unusual to a human
From ring to booked, without you lifting a finger.
- 1
A client gets in touch
They call or message — at 9pm, mid-colour, or while you're with someone else. Iris answers the call herself, in a real spoken voice, instead of letting it ring out to voicemail.
- 2
Iris handles the request
She checks real availability, suggests times, takes the booking and confirms it — recalling the client's history so regulars are greeted like regulars.
- 3
You stay in control
Everything Iris does is logged. Sensitive or out-of-the-ordinary requests are handed to you, so the moments that matter stay human.
Why an AI-native receptionist beats bolt-on AI.
Most salon tools are a booking log with a chatbot stapled on. RunChair is built the other way around — Iris is the core, and the calendar, CRM and payments are what she works with.
No more missed-call walk-aways
An unanswered call usually becomes a booking for the salon down the road. Iris answers the phone and holds a real conversation, so the booking stays with you.
Remembers every client
Formulas, preferences and visit history are recalled instantly, so every caller is greeted in context — not as a stranger.
Knows when to hand over
Iris handles the everyday and routes the rest to you. You decide where the line sits between automated and personal.
Talk to Iris now.
Waking Iris up…
Real AI, sample salon. No signup — say hello and watch Iris work.
About Iris, specifically.
Will Iris make mistakes with my clients?
Iris handles everyday requests — bookings, reschedules, common questions — and hands anything sensitive or unusual straight to you. You stay in control of the moments that matter, and every action is logged.
Can I keep my existing phone number?
Yes. We help you keep your number when you move across, so clients reach you exactly as they do today.
Does Iris actually answer the phone — by voice?
Yes, really. Iris answers live phone calls in a natural, real-time spoken voice — not just text — and can book the appointment during the call. She also handles SMS, with local NZ/AU routing, timezones and currency, so clients reach you however they prefer.
No borrowed logos — just what we can stand behind
- Built in New ZealandOperated by Think and Form Ltd, Auckland
- Privacy Act 2020 & APPsBuilt to NZ & Australian privacy law
- Secure payments by StripeCard numbers never touch our servers
- Encrypted & isolatedTLS in transit, per-salon data isolation
- Your data, exportableExport any time · no lock-in · never sold
Pairs well with
Hear Iris answer your front desk.
Be one of the first salons to put an AI-native receptionist on the phones. Founding salons get hands-on setup and a direct line to the team.
50% off your first 12 months. Guided setup with a real person.