Client Memory

Every client, remembered like a regular.

Colour formulas, reference photos, preferences and visit notes live in one profile per client — not in a stylist's head or a paper card. So whoever's in the chair, and whether it's you or Iris answering, every client is greeted in full context.

  • Formulas and notes in one profile
  • Reference photos and preferences
  • Shared across your whole team
  • Recalled by Iris on the spot
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How it works

A memory your whole salon shares.

  1. 1

    Capture as you go

    Formulas, notes and photos are saved to the client's profile during or after the visit — quickly, without breaking your flow.

  2. 2

    It's there next time

    At the next booking, the full history is one tap away for any stylist, so nobody starts from scratch or guesses a formula.

  3. 3

    Iris uses it too

    When a client calls, Iris recalls their preferences and history, so even an automated conversation feels personal.

What it does for you

The end of the shoebox of formula cards.

Consistent results, any stylist

A covering stylist can pick up exactly where the last one left off — same formula, same preferences, no awkward questions.

Private to your salon

Client records are encrypted, isolated to your business, and exportable any time. Never shared across salons, never sold.

One profile, the whole story

History, photos and notes in a single place beats sticky notes, group chats and memory — especially as your team grows.

Questions, answered

About client memory.

Who can see a client's notes?

Your team, scoped to your salon. Records are isolated per business with row-level security — a user from another salon can never read yours. See our security and privacy pages for detail.

Can I export my client data?

Yes. Your data is yours — exportable at any time, never sold, and never used to train models for anyone else.

Pairs well with

Give every client the welcome of a regular.

Founding salons get hands-on help importing existing client history — and founding pricing locked for life.

50% off your first 12 months. Guided setup with a real person.