The RunChair journal
Ideas from the chair.
Playbooks, guides, and field notes on running a modern salon — cutting no-shows, keeping clients, and putting AI to work without losing the human touch.
AI3 min
What is an AI receptionist, and is it right for your salon?
An AI receptionist answers calls and messages, books appointments and remembers your clients — around the clock. Here's how it works, where it helps, and how to tell if your salon is ready.
6 June 2026AI2 min
What an AI receptionist actually does for a salon
Beyond the buzzword: a grounded look at what an AI concierge handles for a salon, where it helps most, and where a human still belongs.
20 May 2026